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Matthew Whalley Matthew Whalley

Mobile Experience: It’s Apps Not Mobile Operators that Might Be Letting Users Down at Large-Scale Events

In recent months, we’ve seen the Olympic Games, the Euros and Taylor Swift’s Eras Tour take to the stage at some of the largest venues around the world. These events attract thousands, sometimes millions, of attendees, all eager to share their experiences in real-time through social media, messaging apps, and live streams. Over 9.5 million tickets were sold for the Olympics this year with spectators flying into Paris from all over the world, according to The International Olympic Committee. For cellular networks, this volume of new users in a small area can potentially lead to poor user experiences, dropped connections and slow internet speeds if providers are not prepared. 

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