We report what happened. Not what it might have cost.
Everything on the record is measured — availability, breaches, credits — computed by rule, reproducible and defensible. Parallax reports what the network did, against the SLA you agreed. Nothing inferred, nothing estimated.
Worked example — one retail branch, one circuit, one month
The live service
Dual-vantage probes measure what actually happened.
Measured — deterministic
What we can prove.
Performance vs SLA
Availability 99.4% — against an SLA of 99.9%.
Dual-vantage probes — London · Paris
Availability, latency, loss, throughput
Compared to the SLA you agreed
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Breach, by rule
4h 20m below target — every second time-stamped.
Every breach time-stamped
Reproducible from the raw record
Nothing inferred, nothing assumed
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Credit calculated
That shortfall lands in the 10% credit band.
Auditable calculation tied to contract terms
Exported as a deterministic evidence pack
The same answer every time
+ more
€0
credit due · goes on the record
we stop at measured — no modelled numbers
One outage. One number — €360 — and every figure of it measured.